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CEO

United Parcel Service

AppointeeCarol Tomé
RoleCEO
OrganisationUnited Parcel Service
DomainCorporate Leadership
Start1 June 2020
EndCurrently in role
NotesFirst woman CEO of UPS
Verified Spot-checked 2026-05-07

Institutional context

United Parcel Service is the largest US package-delivery company by revenue, founded in 1907 and one of the longest-tenured Fortune 100 firms. From 1907 through June 2020 every CEO was male — a span of 113 years.

Career path

Carol B. Tomé (born 1957) earned a BA from the University of Wyoming and an MBA from the University of Denver. She served as Chief Financial Officer of The Home Depot for 24 years, from 1995 to 2019, during which period Home Depot completed a substantial debt-management programme and recurring share-repurchase programmes. She joined the UPS board of directors in 2003.

Appointment

UPS announced her selection as CEO on 28 March 2020 and she took office on 1 June 2020. She is the first woman CEO of UPS and the first CEO selected from outside the company in its history.

Tenure

Active. Tenure has covered the COVID-19 pandemic's substantial volume increases for parcel delivery, the launch of the "Better Not Bigger" strategy emphasising margin over volume, and the contested 2023 Teamsters contract negotiation that threatened a major strike.

Cluster context

Tomé's June 2020 appointment is the dataset's first corporate-leadership entry in the second wave (2020–2021). The earlier 2012–2014 wave preceded the documented institutional-investor diversity policies of BlackRock and Vanguard; the 2020–2021 wave is contemporaneous with their explicit application. Together with Lynch at CVS Health (February 2021) and Fraser at Citigroup (March 2021), the second wave concentrates three major-firm first-woman CEO events in nine months.

Sources

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